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How JRI Can Help You

common questions

We do a lot of things to help move your business forward! Our elevator speech is this: We help you understand consumer and market trends (the two ends of the “jump rope”) and put those things together so you can “jump in” with smart innovation, activation, and communication. To be more specific, a lot of our work can be categorized as:

• Trends and innovation
• Idea/concept development and refinement
• Consumer/category/market understanding
• Marketing mix optimization

Please read on to learn about exactly how we can help you.


We help you innovate for the future – not for today. We know that the best innovation anticipates where consumers and markets are going and why. And we define innovation broadly – it’s not just product/service innovation; it’s also communication innovation, retail innovation, etc.

JRI believes strongly in establishing meaningful platforms to guide the innovation process. These platforms serve as pillars for exploration and ideation. They’re often based on a combination of relevant broad consumer trends, market dynamics, insights from adjacent and not-so-adjacent categories, social media influencers, consumer need states, consumer pain points, and other considerations. 

JRI has developed and refined a toolbox of techniques and approaches for conducting idea generation sessions that are focused on eliciting less-obvious, future-forward ideas from clients, influencers, consumers, and often ourselves. And we’ve even developed a future-oriented testing protocol to screen these ideas. 

This means you get strong ideas for development that are already future proof
.




We deliver clear, differentiated, test-ready propositions, based on deeply seeded consumer insights.
We’re also guided by the reality that, in this world of clutter and short attention spans, ideas need to be articulated in a succinct, engaging way.

We are experienced writers with a long record of successes – and that’s half the battle. JRI also frequently relies on our social media influencer community for honest, constructive feedback and recommendations. Why influencers? Because we know that what the influencers deem as “sharable” with their followers is a great indicator of relevance, differentiation, and clarity.

And we have developed a proprietary testing protocol for concepts that leverages all of the above points.

This means that you get fully articulated propositions that are ready for the next phase of testing/development.


You make better strategic and everyday executional decisions when you have your fingers on the pulse of consumers and the marketplace. “You” extends beyond the CMI and Marketing teams– we also frequently involve cross-functional teams, so everyone who touches the business can do so with a true gut feel for who the consumer is as a person, and what’s driving their decision making.  

JRI has a portfolio of approaches that help a diverse group of clients develop a better feel for consumers and markets. Often, these are organized into multi-faceted, ongoing programs. Elements may include: 
  • Trend framework development and tracking – We identify a set of broad consumer/market trends that are relevant to the client’s business, with an emphasis on how these trends are evolving and uncovering the resulting opportunities. JRI’s proprietary annual “What’s Hot/What’s Not” study helps identify and evaluate the manifestations of these trends as they unfold. And our custom Trendscape reports feature deep dives into these trends.
  • Consumer squads – JRI designs programs that allow clients from multifunctional groups to experience consumers in an up close and personal way. One approach is through the use of consumer panels, including generational groups such as Gen Zers. This allows clients to personally interact with consumers in a guided, meaningful way. And we always orient our clients so that they can have effective, stress-free consumer interactions.
  • Innovation Fairs – We frequently organize events (IRL or virtual) at which our clients get to experience, hands on, a broad array of products and services that are relevant to the issue at hand – for example exploring what’s new in health and wellness across categories. These events are often followed by ideation sessions to turn observations into opportunities.
  • Trend Treks – JRI curates a set of interesting, engaging locations for clients to visit, usually over the course of a day, with JRI as your tour guide. The emphasis in on exploring companies/individuals who have created unique ways of leveraging consumer/market trends across a number of categories/markets, many of which may be quite removed from the client’s categories. Because often the best new ideas come from the outside!

This means that you can be more confident that you’re making sound everyday decisions for your business.

Whether it's making sure your pack is irresistible at shelf, fine-tuning positioning, or clarifying messaging, we help ensure your proposition sings. Leveraging best-in-class moderation and smart, flexible qualitative methods, we uncover the path to getting your brand into consumers’ minds, feeds, hearts, and homes.

We’re known for insightful, engaging research—online and in-person, with consumers, influencers, and category experts—and for custom approaches that unlock deeper understanding.

And when it’s helpful to bring quantitative learning into the mix, we’ve got you covered there too. We can design and manage quant studies with your preferred partner or one of ours, ensuring a seamless, efficient approach from start to finish.

It all adds up to smarter execution across the mix—and a stronger, more competitive brand.